I cannot print, but the cartridge contains enough ink.

If the cartridge isn’t used for long periods of time, it could cause the ink to dry out. In this case, install a new cartridge. If this is not the case, please follow the following steps for your printer type:

1. Remove the cartridge from the printer and wipe it very carefully around the chip with a clean, lint-free cloth.

2. Reinstall the cartridge and press firmly.

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